Customers of Bharat Sanchar Nigam Limited in Bihar Telecom Circle can voice their grievances and register in Public Grievance Cell working in the Chief General Manager's Office by dialling the number 1094 which is toll free. You can also send your Grievances by e-mail to field officers as per list given below.

 

 
 
Sl No. Circle/SSA Name of the PG officer Office Address E-mail Phone Fax
1 APPELLATE OFFICER MD. ALI EHTESHAM GM(NWO-CFA),O/o The CGMT, CO Patna pgcellpatna@gmail.com 0612-2236869 0612-2239938
2 Bihar Circle Office, Patna SHRI MITHILESH KUMAR AGM(PG), O/o The CGMT, CO Patna pgcellpatna@gmail.com 0612-2225269 612- 2235008
3 ARA SHRI VIRAJ JTO (ADMIN) sdeplgara@gmail.com 06182-237700 06182-239469
4 BEGUSARAI SHRI SANJAY KUMAR JTO (PG) tdmbsnlbegusarai@gmail.com 06243-245800 06243-246600,  244800
5 BETTIAH SHRI RAJAN KUMAR JTO (PG) jtobettiahssa@gmail.com 06254-246655 06254-246601
6 BHAGALPUR SHRI ARDHENDU KUMAR SDE (MKTG) sdemktbgp@gmail.com 0641-2400400 0641-2400699
7 CHAPRA MD. ABDUL MAJID SDE (OP) plg1.chp1@gmail.com 06152-232807 6152-248074
8 DARBHANGA SHRI DHARMENDRA KUMAR AGM (ADMIN) dkagmbsnl@gmail.com 06272-220000 06272-233599
9 GAYA SHRI RANJEET KUMAR SDE (PG) nofngaya@gmail.com 0631-2226583 0631-2221158
10 HAJIPUR SHRI AMIT KUMAR SDE (PG) amitsdecs@bsnl.co.in 06224-275500 06224-272700, 276700
11 KATIHAR SMT KUMARI PRIYANKA HEMBROM JTO (PG) sdeplg.ktr@gmail.com 6452-230012 06452-230001
12 KHAGARIA SHRI ABDHESH KUMAR JTO (ADMIN) jtofftthkhagaria@gmai.com 06244-222700 06244-222501
13 KISHNGANJ MD. ANJAR ALAM JTO(PLANNING) sdeplgksn@gmail.com 06456-225555 06456-226600, 226000
14 MADHUBANI SHRI SANJAY KUMAR SDE (ADMIN) tdmmadhubani@gmail.com 06276-226829 06276-226801
15 MOTIHARI SHRI PRABHAT RANJAN SDE (PLG) sdeplgmth@gmail.com 06252-232520 06252-232100
16 MUNGER SMT NISHA BHARTI SDE (PG) sdeamgr@gmail.com 06344-226330 06344-223010
17 MUZAFFARPURr SHRI ARUN KUMAR CHOUDHARY SDE (PG) ritarun@gmail.com 0621-2212689 0621-2227788
18 PATNA SHRI SUBHASHINI KUMARI JTO (PG) ptdoperation@gmail.com 0612-2506172 0612-2225700
19 SAHARSA SHRI SUJIT KUMAR JTO (PG) sdeplgshs@gmail.com 06478-224000 06478-224400
20 SAMASTIPUR SMT ARCHANA KUMARI SDE (RURAL) sderuralsmp@gmail.com 06274-227704 06274-227755
21 SASARAM SHRI DINESH KUMAR JTO(PLANNING/ADMIN) plg1.ssr@gmail.com 06184-222355 06184-223444, 222343
22
 Civil Wing Shri Pankaj Kumar EE(P&D) cec.bsnl.bhr@gmail.com 0612-2506511 ….
23
 Electrical Wing Shri Mukesh Kumar EE(Elect) eeeppatna@gmail.com 2200965 2200838