Customers of Bharat Sanchar Nigam Limited in Bihar Telecom Circle can voice their grievances and register in Public Grievance Cell working in the Chief General Manager's Office by dialling the number 1094 which is toll free. You can also send your Grievances by e-mail to field officers as per list given below.

 

 
 
Sl No. Circle/SSA Name of the PG officer Office Address E-mail Phone Fax
1 APPELLATE OFFICER Shri Sanjeev Verma GM(NWO-CFA),O/o The CGMT ,CO Patna pgcellpatna@gmail.com 0612-2236869 0612-2239938
2 Bihar Circle Office, Patna Shri Mithilesh Kumar AGM(PG) pgcellpatna@gmail.com 0612-2225269 612- 2235008
3 Ara SSA Shri Sujeet Kumar Sinha JTO(Operation/Admin), O/o The TDM, Ara bsnlaraop@gmail.com 06182-237700 06182-239469
4 Begusarai SSA Shri Randhir Kumar JTO(PG),O/o the TDM Begusarai tdmbsnlbegusarai@gmail.com 06243-245800 06243-246600,  244800
5 Bettiah SSA MD. Naushad Kamali JTO(PG) bthplng@gmail.com 06254-246655 06254-246601
6 Bhagalpur SSA Shri Alok Kumar JTO(PG) pgbgp123@gmail.com 0641-2400400 0641-2400699
7 Chapra SSA MD. Faroque Azam AGM(PG) MFAZAM11@gmail.com 06152-232807 6152-248074
8 Darbhanga SSA Shri Abhishek Kumar Sinha JTO(PG) sdeopdbn@gmail.com 06272-220000 06272-233599
9 Gaya SSA MD. Shakil Ahmad SDE(PG) sdeoperationgya@gmail.com 0631-2226583 0631-2221158
10 Hajipur SSA Shri Vikas Kumar SDE(Admn) SDEADMNHJP@gmail.com 06224-275500 06224-272700, 276700
11 Katihar SSA Shri Deepak Kumar JTO(PG) 6452-230012 06452-230001
12 Khagaria SSA Shri S. S. suman SDE(PG) planning.khagaria@gmail.com 06244-222700 06244-222501
13 Kishanganj SSA Shri Kumar Priyaranjan DE sdemswoodalam@gmail.com 06456-225555 06456-226600, 226000
14 Madhubani SSA Shri Suman Kumar Jha DE tdm_mdb@bsnl.co.in 06276-226829 06276-226801
15 Motihari SSA Shri Prabhat Ranjan SDE(PG) mktgmth@gmail.com 06252-232520 06252-232100
16 Munger SSA Smt. Nisha Bharti SDE(PG) sdeamgr@gmail.com 06344-226330 06344-223010
17 Muzaffarpur SSA Shri Manjay Kumar JTO(PG) sdecommzp@gmail.com 0621-2212689 0621-2227788
18 Patna SSA Shri S. K. Thakur AGM(PG) agmmis@bsnl.co.in 0612-2506172 0612-2225700
19 Saharsa SSA Shri Sujeet Kumar JTO(PG) SDEPLGSHS@GMAIL.COM 06478-224000 06478-224400
20 Samastipur SSA Archna Thakur Mishra JTO(PG) sdecommercialsam@gmail.com 06274-227704 06274-227755
21 Sasaram SSA Shri Dheeraj Kumar Sinha SDE (PG) SDEADMNSSR@GMAIL.COM 06184-222355 06184-223444, 222343
22
 Civil Wing Shri Pankaj Kumar EE(P&D) cec.bsnl.bhr@gmail.com 0612-2506511 ….
23
 Electrical Wing Shri Mukesh Kumar EE(Elect) eeeppatna@gmail.com 2200965 2200838